Fifteen people. No IT department. Just a developer who was the first to get Claude and other AI tools talking to the team's actual work — Slack, the accounting app, the CRM, GitHub, the shared drive.
It works great for about six weeks. Then it starts breaking in ways nobody planned for.
If your company uses AI tools seriously, someone — probably a developer who never asked for the job — is now responsible for how the whole team connects its AI tools to the outside world.
That person deals with three problems every week:
API keys pasted into random config files on a dozen laptops. No way to see what the team's AI tools are actually touching. And every new hire means another afternoon walking someone through MCP setup by hand.